Dear Glenn,

We would like to express our heart felt gratitude for the role you took in selling our house in Upper Kedron.  As you were aware, this was a reluctant choice and not a decision that we had made easily.  But you made us feel from the outset at ease and confident in your ability.

You kept is in the communication loop right throughout the process and informed us of potential buyer’s feedback so that we can continue to make our property marketable.  Your advice on how best to market the property was valuable and drew in a huge number of groups that were interested in our home resulting in a fantastic price.  You made us feel that our property was the only one you were looking after as we felt that you always put us first.

In essence, we are saying a very big thank you and we will not hesitate in recommending you to friends and family if they need arose.  We look forward to remaining in contact with you.

Kind Regards

Rob & Kellie Delbridge

To whom it may concern,

I engaged Glenn Mullaly from Harcourts at Ferny Hills as my agent of choice for the recent sale of my home at Ferny Grove.  Glenn provided excellent service – he was always very professional, helpful and courteous.  His service was above and beyond that provided by other agents.  I have dealt with.  Many agents lose interest when a contract has been signed, but this was not the case with Glenn.  He maintained contact throughout the process, was always supportive and provided assistance in any way that he could.

Glenn’s enthusiasm and dedication is evident in the way he performs his job and his commitment to the Ferny Grove/Keperra area contributes to the success that he has in selling homes in the area.

I would highly recommend Glenn to anyone considering selling their property and I feel confident that Glenn will continue to be successful as a result of his excellent performance and commitment.

Rita De Joux

Dear Glenn,

Thank you very much for the great job you did in selling of our home in a little under three weeks.  We were impressed with your honest and professional approach and the regular feedback we received following inspections of the house.

Another major issue was that we never felt as though our privacy was being invaded because you always handled our house inspections in a sensitive way.  We will certainly, confidently recommend you to anyone that we know who is contemplating selling their home in the future.

Thanking you once again for your efforts and relieving us of the many burden associated with selling a home.

Kind Regards

Carole and Alan Swadling

Dear Glenn,

Graham, Andree & I would like to thank you most sincerely for your handling of the sale of our property.  Your empathy & professionalism was most appreciated. 

We gave you a very difficult task and you never gave up on us.  For that we will be forever greatful.

We would be only too pleased to recommend your services to family & friends.

Thank you once again.

Sandy, Graham & Andree

Dear Glenn

We don’t even know where to thank you for all your help to make this purchase of our new home go so smoothly. 

You have been a pleasure to work with and your professional nature has just blown us away! We have really had some bad experiences in the past, however you have given us faith in real estate agents again.

The hamper was such a wonderful surprise and was thoroughly enjoyed!

We look forward to using your services again in the future and have already recommended you to a few family members who might be looking to purchase in the near future.

Best Wishes

Bridget, Mark and Natasha Vickers

Dear Glenn

First things first, sincere apologies for not touching base with you sooner we hope this email finds you both fit and well.

Anyway we just want to take a moment now that everything is finally complete to express both our gratitude and thanks for your efforts, sincerity and work that you did in helping sell our home.

As you were well aware from the start of this process I was quite upset with the idea of selling “our” first home, but mate what really separated you from the other cowboys out there was your patience and thoughtfulness with me during the period.

You really seemed to care about us and our feeling and this reflected in your professionalism with packaging our home for the sale which we considered to be first class in our estimation.

However, I just want to especially acknowledge the x-factor or special ingredient which would encourage us to personally reference your services to anybody who wants to know and that’s your honesty and humanity in how you do business.

Mate, thanks heaps for everything I would love to think that someday we could do business with you again in the future.  So until then best wishes to you and all the gang at Harcourts Ferny Hills

Yours sincerely

Adrian, Lin and Sean Rosney

Dear Glenn,

Firstly, our apologies for not having communicated with you before this, but as you will understand, we have all been very busy with Grace’s mammoth move from Brisbane to Bargara.

Secondly, we would like to thank you for the professional, caring and empathetic way in which you assisted Grace in the sale of her Samford Road dwelling.  It was a very big step for Grace, as you were aware, and you certainly assisted in making the move as painless as possible.

Thirdly, we would also like to express our sincere appreciation, surprise and delight at the lovely “basket of goodies” you gave Grace as she left Brisbane.  We are awaiting settlement at the retirement Village (hopefully April 18) so we can truly celebrate Grace’s new home, I which we are sure she will be very happy and secure.

We would not hesitate to recommend you to other prospective sellers/clients, as we found your honesty and caring demeanour very pleasing and gratifying.

Thanking you once again,

Yours sincerely

Grace, Gordon and Marg Taylor

Dear  Martin,

I wish to share with you how thrilled we have been to have Glenn Mullaly as our Property Consultant throughout the purchase of our first home.

From the moment we first met Glenn he has been extremely professional, warm and helpful and has gone out of his way to ensure we understand proceedings and feel supported throughout the entire process.  At no point in time did we feel we were not being taken care of as Glenn was very accessible and patient and we feel he is an asset to the Harcourts Family.

We have also had contact with Shane and Michelle and it seems the whole team shares the same enthusiasm and warmth in caring for their clients.

This is an extremely happy time for us and your team at Harcourts have played a very large role in making this experience one that will be remembered for all the right reasons.

Thank you for the great service and when given the opportunity we will be spreading the word!

Kind Regards

Kirk Lockett and Miriam Williams

To Whom It May Concern,

Glenn Mullaly is the agent, who handled the sale of my home in August 2006.  Glenn did an outstanding job from the very first contact with him right through to the settlement.

Glenn is an extremely professional agent, who kept me well informed of the progress of the sale, gave regular updates on market and buyer feedback and was always easily contactable by phone. 

Glenn met with regularly whilst I was in Australia and kept in constant contact with me once I had returned to the USA.  Glenn made the whole process a smooth and stress free one.  Glenn even went the extra mile and helped my family and me with the delivery and removal of some plants at our property. He helped us on a weekend during which he was moving into his own new home proving to me just how generous he is with his time.

I would whole heartedly recommend Glenn Mullaly as the number agent to sell your home!

Sincerely Yours

Susan Hahn

Dear Glenn,

Thank you for your work and always being courteous during this sale.  We appreciated your effort and persistence.  All the best for the future.

With best from Peter & Julie Haebets

Dear Glenn,

Well that was a breeze, the selling of my house at Ferny Grove.  It is so nice to be associated with someone you can trust to do the job you have entrusted them to do, it is very much appreciated.

As I do not have a car, it was convenient having you around while you were also selling the house across the road.  I found your manner friendly, assertive and positive.  Everything went rather smoothly, largely due the efficiency of you and your office.  I will recommend Harcourts to anyone wanting to buy or sell a house.

The gift you gave me was enjoyed by many, thank you.  Joy and happiness to you and your family as you move into another home yourself.

Annette

Dear Glenn,

I would like to take this opportunity to thank yo for all your hard work.  Your professionalism, enthusiasm and diligence was greatly appreciated. 

Thanks so much for constantly keeping me up to date and taking the time to send me literature and explaining the progress of the sale.

All in all, it was a pleasure having you represent and ultimately sell our property.

Kind Regards and many thanks

Deb Charles